SCS - When will my order ship?

Most packages leave our warehouse within 24 hours of your order, except on weekends and holidays. Our warehouse is closed on Saturdays and Sundays, so orders placed late Friday, over the weekend, or on a holiday will ship the next business day.

  • Our warehouse observes the following holidays: Martin Luther King Day, Presidents' Day, Thanksgiving Day, Christmas Eve, Christmas Day, and New Year's Day.

Tracking: We'll send tracking information via email once your order has shipped.


Delivery Time:

  • For US orders, we use standard delivery via USPS, and your package should arrive within 5-7 business days, except during holidays or shipper delays.
  • For Canadian deliveries, it typically takes 10-14 business days.
  • For destinations outside North America, delivery is estimated at 14-30 business days.

You can easily manage your orders and more through our self-service portal. Here’s what you can do:

  • View your order status
  • Track shipments
  • Edit your personal information
  • Edit or cancel an order before it ships
  • Manage subscriptions
  • Start the return/refund process

For self-service, click HERE.


If you have any other questions, just shoot us an email at mail@suncoastsciences.com. Our email team is here 24/7 and happy to help!

Thanks,

~The Sun Coast Team

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