SCS - What is your refund policy guarantee?

Sun Coast Sciences offers a 365-Day Guarantee on all of our products. 

Whether you buy just one bottle or many, every order comes with 1 year of purchase protection. If you don’t see or feel the difference, just return all your bottles (full and empty) for a full refund of your purchase price. Don’t have all the bottles? No worries! We’ll refund you for everything you send back.

How Do I Return My Product?

The fastest way to get help is to visit our self-service portal where you can view your order status, track shipments, edit your personal information or upcoming orders, and cancel or start the return/refund process - for Self Service go HERE 

*Our satisfaction guarantee applies to the product purchase only; shipping charges or return shipping costs will not be credited. 

What If I Receive A Damaged Product?

That’s not how it should be! Just contact us and we’ll send you a new bottle.

What Happens If My Package Never Arrived?

What a bummer! Just contact us and we’ll get a new one out to you.

When Will I Receive My Refund?

We'll process your refund as soon as we receive an email containing your completed return form, the number of bottles you are returning, and valid tracking number. If we do not receive your completed return form, a refund will be processed once our warehouse has recorded your return. Please note, it may take up to 6 weeks for returns to be processed depending on postal delivery times and warehouse availability.