SCS - How do I return my order?
How can we help?
We're sorry to hear that the product didn't meet your expectations. Your goals are our goals, and we're here to help you overcome any hurdles you may be experiencing. Please don't hesitate to reach out if you need any assistance with troubleshooting.
Whether you buy just one bottle or many, every order comes with 1 year of purchase protection. If you don’t feel the difference, just return all your bottles (full and empty) for a full refund of your purchase price.
Start the Return Process:
- Before sending your package back, visit our Self-Service Portal to get an RMA# and Return Instructions.
- In the Self-Service Portal, click on "My Orders" and follow the prompts to obtain your RMA and start the return process.
- Visit the Self-Service Portal here.
Note: If your package was delivered outside of the US, please email mail@suncoastsciences.com for special return instructions.
We're here to help! If you have any questions or need further assistance, just let us know.
Best regards,
~The Sun Coast Team