SCS - How do I return my order?

How can we help?

We're so sorry to hear that the product didn't quite meet your expectations. Your goals are our goals, and we're here to help you get over any hurdles that might be standing in the way of you achieving them. Don't hesitate to reach out to our customer happiness team at mail@suncoastsciences.com if you need any help with troubleshooting.

Start the return process

Before you send your package back, make sure you get an RMA# first.

If you're a US customer and haven't got an RMA#, just pop over to our Self-Service Portal, click on "My Orders," and follow the prompts to get one.

Visit the Sun Coast Self-Service Portal

Note: If your package was delivered to Canada, Australia, or NZ, please contact mail@suncoastsciences.com for special return instructions.